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Return Statement

Online Returns Policy

  • We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 5 days of receipt for most items in new condition.

  • Product(s) mustbe in the original state in which you received them, have not been used, worn,soiled or in any other situation beyond their original and their safety tag must remain intact.

  • An email to ourCustomer Service Team is required prior to your return.

  • Returns can berefunded or exchanged with another item, size or color.

  • Sale or SpecialOffer products can be exchanged with products from the same category only.

  • We will refundthe price you purchased your item at, including sale items. We will not refund return postal charges.

  • Items purchasedonline cannot be exchanged in store.

  • The goods areyour responsibility until they reach our warehouse, so make sure it`s packed upproperly and cannot get damaged on the way.

  • Purchases madewith gift cards or sent as gifts can be exchanged with other products but arenot redeemable for cash.

  • Items receivedoutside our Return Policy Guidelines will not be mailed back and will not berefunded.

How do I return an item?
If you wish to return an item, please initially email our Customer Service Teamat [email protected] stating yourorder number, reason of your return and item(s) you wish to return.  We recommend shipping through registered mail or courier to avoid any loss,theft, or damage of the item.  The item(s) you are returning are yourresponsibility until they reach our warehouse, so please make sure they arepacked properly and will reach their destination.

How will I be refunded?
Upon receipt of the item by our Customer Service ?eam, your return request will be processed. When this stage is complete,your refund will be processed depending on the payment method you had chosenfor your order. Thus, the amount will be refunded by cancelling your credit /debit card charge, via Paypal refund, or in the case of COD payment, bydepositing the amount to your bank account within 7 working days.

Which amount will I be refunded?
We will refund you the full amount of the product(s) you purchased including the initial delivery charges.